Terms & Conditions

1. Acceptance of Terms

By accessing or using the einvite platform, website, or any related services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use the Platform.

These Terms constitute a legally binding agreement between you ("User", "you") and KREATIVE SMART STUDIO S.R.L., the company that operates einvite ("einvite", "we", "us", "our"); its full details are in Section 14. We may update these Terms from time to time. The version in force when you buy applies to that purchase, and the date of the latest version is shown at the top of this page.

2. Description of Service

einvite is a digital platform that allows users to create, customize, and share digital invitations for events including weddings, christenings, birthdays, and other occasions. The Platform provides digital invitation creation tools, RSVP collection, guest management, shareable event links, and downloadable printable files.

einvite sells digital products: every purchase is a personalised digital invitation, together with the online tools included in your plan. Nothing physical is shipped; everything is delivered online immediately after payment (see Section 5.2).

All prices are shown before you pay and are the final price of a one-time purchase: no taxes, fees or recurring charges are added at checkout.

2.1 After Your Event: Invitation Link & Your Data

Each invitation has a public link for your guests. Specifically:

• The public invitation link goes offline automatically 15 calendar days after the event date set in your invitation
• Once the link is offline, guests can no longer open the invitation, submit RSVP responses or use its QR guestbook and seating pages
• Your account is not affected: your invitation, guest list, RSVP responses and other event data stay in your dashboard, and you can view and download them at any time

The link going offline as described above is part of the service and does not give rise to a refund. If you need the link to stay online longer, contact us before it goes offline; extensions are granted at our discretion.

3. Intellectual Property & Design Rights

3.1 Platform Ownership

All designs, templates, graphics, visual elements, and the overall aesthetic of the einvite Platform are the exclusive intellectual property of einvite and are protected by copyright, trademark, and applicable intellectual property laws.

3.2 What You Purchase

When you purchase a plan on einvite, you receive your personalised digital invitation and a licence to use it, as described below. You do not acquire ownership of the underlying designs, templates, or visual assets, which remain the property of einvite. Specifically:

• You receive a limited, non-exclusive, non-transferable licence to use our designs for your own event, through the Platform and the Printables included in your plan
• You may not download, export, reproduce, copy, resell, or redistribute any design or visual asset from the Platform beyond the Printables explicitly included in your plan
• You may not use our designs for any other purpose, or for any commercial purpose
• No design, template, or visual asset is transferred to you under any plan

3.3 User-Provided Content

You retain ownership of any text, photos, or personal information you input into the Platform ("User Content"). By uploading User Content, you grant einvite a limited license to display and render that content solely for the purpose of generating your digital invitation.

If you upload your own artwork or photos (including a Custom Design), you confirm that you own them or have the right to use them, and that they do not infringe anyone's rights.

3.4 Prohibited Actions

You expressly agree not to:

• Reverse-engineer, decompile, or extract any design asset from the Platform
• Use screenshots or screen recordings of designs for commercial purposes
• Claim ownership of or register any einvite design as your own intellectual property
• Recreate or imitate our designs for commercial distribution

4. Printable Downloads & Format Policy

4.1 Printable File Availability

Certain einvite plans include access to downloadable printable files ("Printables"). These files are provided in our standard pre-defined formats, ready for personal printing or submission to a professional print shop.

4.2 Standard Formats

All Printables are delivered in our standard fixed formats, which include predetermined dimensions, layouts, bleed lines, resolution, and file type. These formats have been professionally prepared to ensure optimal print quality and compatibility with standard printing services.

4.3 No Custom Format Modifications

einvite does not modify, adjust, or redesign Printable formats on demand. This includes but is not limited to:

• Changes to dimensions or paper size outside our standard offerings
• Modifications to layout, margins, or bleed settings
• Alterations to font sizes, spacing, or structural design elements
• Conversion to non-standard file formats upon individual request
• Custom resizing for specific printing vendors or machines

4.4 User Responsibility for Print Output

You are solely responsible for verifying that our standard Printable formats are compatible with your chosen printing method or service provider. einvite does not guarantee compatibility with every print shop, home printer, or third-party printing service. We recommend reviewing the printable samples shown on the template page before purchase.

4.5 No Refunds for Format Incompatibility

As Printables are digital files delivered immediately upon purchase, einvite does not offer refunds on the basis of format incompatibility or dissatisfaction with the standard format. Please review the printable samples before purchase.

5. Refund Policy

5.1 Legal Basis

This Refund Policy is established in accordance with EU Directive 2011/83/EU on Consumer Rights, as implemented under Romanian law. It applies to all purchases and does not limit any mandatory consumer rights you have in your country.

5.2 Immediate Delivery of Service

einvite delivers the complete digital service to the user immediately upon payment. At the moment of purchase:

• All invitation designs are made available without watermark
• All Printables included in the plan are made available without watermark
• The full Platform experience is unlocked and accessible

At checkout, the user expressly requests immediate delivery and acknowledges the loss of the right of withdrawal, in full accordance with Article 16(m) of EU Directive 2011/83/EU.

5.3 No Right of Withdrawal Upon Access

In accordance with Article 16(m) of EU Directive 2011/83/EU, the right of withdrawal is fully forfeited upon payment, as the complete digital service is delivered immediately and without restriction at the moment of purchase. By completing payment, the user:

• Expressly consents to the immediate performance of the digital service
• Acknowledges that they thereby lose their right of withdrawal
• Confirms they have been clearly informed of this condition prior to purchase

This acknowledgement is given at checkout by ticking the required box, is recorded with your order, and constitutes a waiver of the 14-day withdrawal right under EU consumer law.

5.4 Exceptional 24-Hour Refund Window

Notwithstanding Section 5.3, and as a gesture of good commercial practice, einvite offers a strictly limited 24-hour refund window from the moment of purchase, subject to the following cumulative conditions:

• The refund request is submitted within 24 hours of purchase
• The user provides a clear and valid reason for the request
• The user has not downloaded any Printable
• The user has not shared their event link with any guest
• The user has not collected any RSVP responses

If any one of the above conditions is not met, the refund request will be automatically disqualified, as the digital content and service have been fully consumed and delivered without watermark at the time of purchase.

After 24 hours from the moment of purchase, no refund is issued under this policy. Your legal rights if the product is faulty or is not delivered are not affected.

5.5 Non-Refundable Circumstances

The following circumstances do not qualify for a refund under any condition:

• Dissatisfaction with the aesthetic of a design or template after access
• Incompatibility of a Printable format with a third-party print service
• RSVP Data loss resulting from user-initiated deletion, edits, or updates
• The invitation link going offline 15 days after the event date

5.6 How to Request a Refund

To request a refund within the 24-hour window, write to hi@einvite.net or use the Contact page, and provide:

• Full name and account email address
• Order reference number
• Date and time of purchase
• Reason for the refund request

We will process eligible refund requests within 14 calendar days of receipt and return funds to the original payment method.

5.7 Dispute Resolution

If you are not satisfied with our response, you may contact the Romanian consumer protection authority (ANPC, anpc.ro), including its alternative dispute resolution service (SAL), or see the European Commission's consumer redress page (consumer-redress.ec.europa.eu). Customers outside the EU may contact their national consumer authority.

6. RSVP Data & User Responsibility

6.1 Data Ownership

All RSVP responses, guest information, attendance confirmations, and related event data collected through your invitation ("RSVP Data") belong to you as the event organizer. einvite acts solely as a technical intermediary to display and collect this data on your behalf.

6.2 User Responsibility for RSVP Data

You are solely responsible for all RSVP Data collected through your event. This includes:

• The accuracy and completeness of guest information
• Complying with applicable data protection laws, including GDPR, when collecting personal data from your guests
• Informing your guests about how their data will be used
• Managing, exporting, and maintaining your own records of RSVP Data

einvite does not guarantee the accuracy or completeness of the RSVP Data submitted by your guests.

7. No Backup Policy

7.1 No Backup Guarantee

Changes you make in your dashboard take effect immediately and are permanent. einvite does not offer a service to restore invitations, event content, RSVP Data, guest lists or other information that you have changed or deleted.

7.2 User Responsibility for Data Loss

You are solely and entirely responsible for any data loss resulting from your own actions on the Platform. This includes, without limitation:

• Deletion of invitations, events, or guest entries
• Editing or overwriting existing content
• Updates that replace or remove previously saved information
• Account deletion or deactivation

einvite shall not be held liable for data lost as a result of your own changes or deletions. You can download your guest list and RSVP Data from your dashboard at any time, and we recommend keeping your own copy.

8. Shareable Links & Guest Privacy

8.1 Nature of Shareable Links

When you publish an event on einvite, the Platform generates a unique shareable link that allows your invited guests to view event details and submit their RSVP. This link is technically accessible to anyone who possesses it.

8.2 No-Index Policy

While einvite applies a "noindex" directive to all event pages, instructing search engines not to index them, this does not make the link private, encrypted, or access-restricted. The noindex directive is a courtesy measure and does not constitute a security or privacy guarantee.

8.3 User Responsibility for Link Sharing

You are solely responsible for to whom you share your event link. By sharing the link with any individual, you accept full responsibility for that person's access to the event information contained on that page, including:

• Event date, time, and location
• Personal messages or notes included in the invitation
• Names of hosts and any other details visible on the event page

einvite is not responsible for unauthorized access to your event page resulting from you sharing the link with unintended recipients, the link being forwarded by a guest to third parties, or the link being shared publicly by any recipient.

8.4 Sensitive Information

You are advised not to include sensitive personal information beyond what is strictly necessary for the invitation. einvite accepts no liability for any consequences arising from the inclusion of sensitive data on a publicly accessible event page.

9. Data Protection & GDPR

9.1 Data Controller

With respect to the personal data of your guests collected through RSVP forms, you act as the data controller and einvite acts as the data processor, in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

9.2 Your GDPR Obligations

As the data controller, you are responsible for ensuring that:

• You have a lawful basis for collecting your guests' personal data
• Your guests are informed about how their data will be processed
• Personal data is not retained longer than necessary
• Guests' data subject rights are respected, including the right to access, rectification, and erasure

9.3 einvite's Data Processing

einvite processes personal data submitted through the Platform solely for the purpose of providing the service. We do not sell or rent personal data. Only with your cookie consent, limited data is shared with advertising partners to measure our advertising. For full details, please refer to our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by applicable law, einvite shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, or any damages arising from unauthorized access to your event link, user-initiated data deletion, format incompatibility of Printables, or the invitation link going offline 15 days after the event date. Nothing in these Terms limits rights you have under mandatory consumer law.

Our total aggregate liability to you shall not exceed the amount paid by you to einvite in the three (3) months preceding the event giving rise to the claim.

11. Account Termination

einvite reserves the right to suspend or terminate your account at any time if you violate these Terms. Upon termination, your access to the Platform and all associated event data will be removed. As stated in Section 7, no backup will be provided upon termination. No refund will be issued upon termination resulting from a breach of these Terms.

12. Modifications to the Service

einvite reserves the right to modify, suspend, or discontinue any part of the Platform at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Romania and applicable European Union regulations. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Romania, without prejudice to your rights as a consumer under mandatory EU consumer protection law.

14. Contact

For any questions, refund requests, or legal notices regarding these Terms, write to hi@einvite.net, call +40 740 457 208 or use the Contact page of this website.

einvite is a product of: